Former Chief Executive, Bank of Melbourne, Non Executive Director
Banking and Finance, Customer Experience, Diversity and Inclusion, Business, Community Service and Engagement, Gender, Leadership, Mentoring, Motivational Speaking, Organisational Change Mangement, Storytelling, Voluntary Work
Travels from Melbourne, VIC
Michelle was Bank of Melbourne’s Chief Executive from 2017 to 2020. She lead a team of more than 1,000 passionate Victorians who deliver exceptional service to over half a million customers through an extensive branch network across metropolitan Melbourne and regional Victoria.
With 30 years’ experience in banking and financial services, Michelle has held executive roles in retail banking, business banking, customer service and operations at Westpac, Bankwest and the Commonwealth Bank of Australia. Michelle also completed her MBA with Melbourne University in 2017
Together with her dynamic executive team and advisory board chaired by Elizabeth Proust, Michelle was responsible for leading the unique banking culture that’s integrated into local communities and has strong links to Victoria’s economic prosperity. With an offering that spans retail banking, business banking (including SME and property finance), and private banking, Bank of Melbourne is Victoria’s uniquely local banking alternative.
Michelle is a Non-Executive Director for the Victorian Chamber of Commerce and Industry and a member of the Risk and Audit Committee. She is also a member of the Victorian Chamber of Commerce and Industry’s Executive Council and a mentor to several women in multiple industries. Michelle is passionate about customer service, diversity and inclusion.
Michelle and her husband have three young-adult sons, as well as Georgia, their Rhodesian Ridgeback. Originally from Queensland, the family now lives on acreage outside Melbourne and enjoys exploring new places when they travel together.