WHAT IS CONNECT? DO I HAVE TO BE A FEMALE LEADER TO JOIN?
Based on a simple truth, that women still represent an enormously under-utilised national resource, Women & Leadership Australia (WLA) is dedicated to developing female leaders and supporting the increased presence of women in business and community leadership roles. We believe that supporting a greater percentage of women to step up into leadership across all vocations and industries will have tremendous cultural and economic benefits.
Operating in all states and territories, the WLA initiative comprises a range of high-quality professional development courses, advisory services, networking channels, and on-going research. With over fifteen years of experience in leadership and gender equity, we are ideally positioned to respond to the needs of the contemporary female leader.
Connect is a dedicated space for connection, learning, discussion, contribution, consideration and growth, we offer opportunities for female leaders to begin to realise their potential.
You do not necessarily have to be a leader to join the community. You could be in your first job or be interested in leadership theory. We invite emerging, middle to senior and executive women to join Connect.
WHICH MEMBERSHIP SHOULD I CHOOSE?
CAN I FIND A MENTOR OR COACH WITH MY MEMBERSHIP?
CAN MEN BECOME MEMBERS?
WHAT ARE THE CODES I NEED TO GET MY DISCOUNTS?
Your code for discounts and free events can be found in your welcome email. Please email firstname.lastname@example.org if you have trouble accessing them.
I GOT CHARGED THE NON-MEMBER PRICE FOR AN EVENT, WHAT SHOULD I DO?
If you’ve already purchased your ticket and realised you’ve been overcharged, we’re more than happy to refund the difference if your membership is still valid. Please email email@example.com as soon as you realise and we will resolve the issue.
I CAN'T REMEMBER MY LOGIN DETAILS/I NEED TO RESET MY PASSWORD, WHAT SHOULD I DO?
Click the “MEMBERS LOG IN” button on the top right of your screen. You will then be taken to this screen:
HOW CAN I UPDATE MY CREDIT CARD DETAILS?
Simply by contacting us via email firstname.lastname@example.org
I NOTICED THAT MY MEMBERSHIP IS SET UP TO AUTO-RENEW, HOW CAN I CHANGE THIS?
We understand that circumstances change. To switch off auto-renew on your account contact us email@example.com.
HOW CAN I PARTNER WITH CONNECT?
There are a number of ways you can partner with WLA Connect. Please visit the Partner With Us page or email firstname.lastname@example.org for more information.
HOW CAN WLA CONNECT PROMOTE MYSELF, MY SMALL BUSINESS OR MY ORGANISATION?
I HAVE CHANGED MY MIND, HOW DO I CANCEL MY MEMBERSHIP?
As much as we do not want to see you go, we do understand that things happen. All of the membership options have a cooling off period of 30 days, so if you are within this timeframe then you can cancel without charge.
WHERE CAN I LEAVE FEEDBACK ABOUT MY EXPERIENCE?
You can simply fill out this form
or contact us via email: email@example.com
Message us via the Members Chat pop up in the bottom right of your screen. This is monitored Monday to Friday between 9 am and 5 pm AEST.
HOW DO I UPDATE MY PROFILE SETTINGS AND NOTIFICATIONS?
HOW DO I SET MY PROFILE AS PRIVATE?
To set your profile to private, simply click on your Profile in the Members' Profiles page. You will see three vertical dots to the right of your profile picture, please click on this and follow the prompts to set your profile to private.
I CAN SEE THE SIGN UP FORM BUT I AM STILL HAVING TROUBLE SIGNING UP/JOINING?
Here are some more troubleshooting tips:
If you find that you are receiving a message to confirm your email, it may be that you have used the email you are joiing with previously on Connect. If you would like to proceed with that email address, continue through the confirmation process for your email and when you return to the site, go to the JOIN NOW Button and choose the plan, it will then take you to the payment form.
If you are having trouble scrolling through the questions on the SIgn Up form, try not to use your TAB key and use your up and down arrow on your keyboard after clicking the box.
I WAS GIVEN A LINK TO JOIN WLA CONNECT BUT IT DOSEN'T WORK?
There may be many reasons why the link you have been given is not working. We know that many people have signed up to the site so the link is working for most people.
Try typing in the website link into your browser www.wlaconnect.com.au/home-join
Try using a different browser. We know that the link is working on Firefox, Microsoft Edge and Chrome but one of your browsers may not be updated or not working efficiently. We do know tht people are having problems with Microsoft Internet Explorer, so if you are using this browser, please use another or update to Microsoft Edge if you can.
Some workplaces have very strict firewalls and will not allow you to see the Lightbox or the site. Try using your personal computer or device when you are at home, to work around this
Try signing up on your personal device, a phone or a tablet
Your Privacy and Security settings on your browser may not be accepting Cookies. You can clear your Cache if this happens or check your setting for pop ups on your browser.
I DID NOT GET MY CONFIRMATION EMAIL?
It may be that your confirmation email has ended up in your Junk Folder or Spam folder. Have a look in that folder and make sure you click on the link that says it is "Not Junk or Spam". This should hopefully move the email into your inbox.
I AM A MEMBER AND I AM TRYING TO LOG IN, BUT I CANNOT FIND THE LOG IN BUTTON?
Go to the Home Page : www.wlaconnect.com.au
IS IT A BROWSER ISSUE?
Are you having problems viewing some pages on the site?
THE NEWSLETTER LINKS ARE NOT WORKING?
Some of you may be experiencing issues with links from the newsltters going to blank pages or takeing you to a page asking you to join, when you are already a member.
We are aware of this issue and we are currently working on it with the website provider.
In the meantime, here are some workarounds so you can view the content:
Make sure you open the links in Chrome
You can also view these articles and features in the WLA connect site
The links are the issue mainly
Try clearing your cache on your browser
Also try clicking on the link a couple more times, it will eventually come up
We are very sorry about this issue and please do know that we are working on it as a priority.
HOW DO I UPDATE MY EMAIL ADDRESS?
Unfortunatley, your email address identifies you as the member and is the only link to giving you access to the entire site and the plan you have chosen.
WHAT ARE MEET UPS?
We always have a calendar of meet-ups available at the “Connect Events “tab. Meet-ups are your opportunity to network and meet other members and non-members.
CAN I SHARE MY CONNECT EVENT TICKET WITH ANOTHER PERSON?
DO I HAVE TO PAY UP FRONT WHEN I BOOK ONLINE / CAN I RECEIVE AN INVOICE?
Most of our events require upfront payment when booking. Some of our larger events can be paid via invoice, at the discretion of our events team.
I AM A BREASTFEEDING MOTHER; CAN I BRING MY BABY WITH ME TO AN EVENT?
Yes! Please contact us beforehand if you require access to refrigeration as this can be arranged with the venue. We can also arrange a space for expressing.
IS THERE ANY PRE-READING / PRE-EVENT TASKS REQUIRED FOR EVENTS?
If there are any pre-reading or pre-event tasks which need to be completed prior to the event, you will receive an email from us detailing what is required.
ARE THE WLA EVENTS FOR WOMEN ONLY?
No! We encourage everyone who is interested in leadership and gender equality to attend our events.
HOW CAN I LET YOU KNOW ABOUT MY ACCESS REQUIREMENTS FOR EVENTS?
If you are attending a WLA Connect event, please email firstname.lastname@example.org to let us know any access requirements you have.
If you are attending a public WLA event, please contact email@example.com.
WHAT IS THE DRESS CODE FOR EVENTS / AM I REQUIRED TO WEAR MY UNIFORM?
Delegates at our leadership and meet up events are usually dressed in business/smart casual attire. You are also welcome to wear your uniform if you prefer.
WHAT SHOULD I BRING WITH ME TO EVENTS?
We will supply pens, note pads, workbooks, nametags and anything else you need. Many delegates choose to bring business cards as well.
WHERE CAN I GET INVOLVED ON SOCIAL MEDIA?
Women & Leadership Australia are active on: